3 Geese is committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage the safeguard of your Personal Information.We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
WHAT IS PERSONAL INFORMATION AND HOW WE COLLECT IT
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect includeNames.Date of Birth.Residential and or business addresses.Email addresses, phone numbers, mobile phone numbers.Bank account or credit card details for agreed billing services. This Personal Information is obtained in many ways including correspondence, by email, via our website 3Geese.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.The collection of your Personal Information is for the primary purpose of providing our services to you, providing information to our clients and marketing. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
PERSONAL OR SENSITIVE INFORMATION AND HOW WE USE IT
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.Your personal information may be used to:Verify your identity.Assist in the placement of orders via our website.Processing and payment of products via our website, including charging and collection of debts and shipments of products to you.Respond to queries or feedback.Conduct the appropriated checks against fraud.Prevent and detect against misuse of, or fraudulent activities involving this website.Conduct research and development in respect of our products.Maintain and develop our systems and infrastructure along with the upgrading and testing of these systems.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing via (email to be confirmed)
DISCLOSURE OF PERSONAL INFORMATION
Your Personal Information may be disclosed in some circumstances including the following:Third parties where you have provided consent to use or disclose this information.Government and regulatory authorities and other organisations, as required by law.
SECURITY OF PERSONAL INFORMATION
We are committed to maintaining the confidentiality of the information that you provide us, and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
ACCESS TO YOUR PERSONAL INFORMATION
In most cases, you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the Australian Privacy Principles.For access to your Personal Information, please contact us in writing via (email to be confirmed)3 Geese will provide access to your request free of charge but may charge an administrative fee for providing a copy of your Personal Information.
MAINTAINING THE QUALITY AND ACCURACY OF YOUR PERSONAL INFORMATION
At 3 Geese we take all reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find at any time the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
POLICY UPDATES
This policy may change at any given time. Any changes made will remain in accordance with the Privacy Act and the Australian Privacy Principles. We may notify you about changes to this Privacy Policy by posting an updated version on our website.
ENQUIRIES AND COMPLAINTS ON OUR PRIVACY POLICY
If you have any queries or complaints about our Privacy Policy, please contact us via email at: sales@3geese.com.au
Or alternatively in writing at:
3 Geese
68 Balyarta Crescent
Mooloolaba QLD 4557
